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MSP Marketing and Customer Service: More Symbiotic Than You Realize

Posts Tagged ‘marketing’

MSP Marketing and Customer Service: More Symbiotic Than You Realize

Monday, August 6th, 2018

MSP marketing has a close relationship to your MSP’s customer service provisions. If you don’t exercise management of both toward the same ends, you’re going to have conflict or, at the very least, reduced potential for profitability. Additionally, cutting one or the other is a bad idea once your business is marching along in a sustainable way.  (more…)

How a Properly Orchestrated Managed Services Marketing Helps Expand ROI

Monday, July 16th, 2018

Managed services marketing with a specialty in MSP exposition can return high levels of ROI or none at all. A lot of it will depend on the marketing agency you work with, but there are additional factors which can be controlled for on your end. The right agency may even advise you of these from the get-go. Known ROI impediments include:  (more…)

Why You Should Nurture Leads in Your IT Marketing

Monday, June 18th, 2018

Your IT marketing strategy will have some leads that quickly develop into sales and some requiring constant nurturing to convert. Think of it like a child learning to walk before learning to run. Your prospects are born into your company’s service delivery suite upon conversion, and they grow with you over time. With that in mind, following are a few tips to help you effectively nurture leads: 

 

  • Avoid pushiness
  • Establish more than one means of contact
  • Group leads in terms of quality

  (more…)

Strategic Managed Services Marketing Will Help Prevent Self-Sabotaging Your Brand

Monday, June 18th, 2018

If you are not careful, you will fall into the trap so many others have found. Improper managed services marketing has the potential to sabotage your own brand. Here is how you can avoid such a fate, take full advantage of your marketing, and ultimately enjoy opportunities for brand expansion:

 

Start by Officially Defining Your Brand

 

Establish what your core brand is, what its values are, and commit to a logo, nickname, slogan and other details that create a consistent voice. When new information, content, or marketing is being considered, it should be checked to ensure it fits the brand’s requirements for consistency. (more…)

Don’t Be Taken in by MSP Marketing Myths!

Monday, June 18th, 2018

MSP marketing is in a unique position in terms of modern innovations. Content marketing which uses SEO (search engine optimization) has become increasingly important. However, because of the prevalence of these new techniques, here are some myths which are worth understanding so they don’t mislead you:

 

  • Myth #1: Design of quality content isn’t hard
  • Myth #2: More content equals more reach
  • Myth #3: Quality writers are cheap and easy

(more…)

3 Common IT Marketing Mistakes and How to Avoid Them

Friday, June 8th, 2018

You need to have an effective IT marketing strategy if you wish to sustain long-term success in the competitive IT industry. However, many IT providers make simple advertising mistakes that can limit earning potential. Here are the three most common digital marketing errors and the best ways to avoid them:

1. Not Using Social Media

Does your IT company have a social media presence? Social media provides an excellent opportunity for your IT business to reach out to new customers and build upon existing relationships. However, many IT providers are not on social media platforms, which significantly limits the effectiveness of a digital marketing strategy. A social media presence will not only build your brand but is a free form of advertising that can help you reach a broad audience. (more…)

5 Signs Your IT Marketing Strategy Needs a Reboot

Wednesday, June 6th, 2018

Your IT marketing can get stagnant if it isn’t properly managed. Sometimes, you have to be a little aggressive with it in order to reach the prospects you need to convert. Following are five signs to determine if your current marketing campaign needs such a reboot:

  • Negative Analytics
  • Poor SEO
  • Scant Feedback
  • Reduced Sales
  • Silent Social Media

(more…)

Designing Managed Services Marketing to Work with PR for Investment Maximization

Wednesday, June 6th, 2018

Managed services marketing has a close relationship to PR. This is going to be the case with most businesses, but technology has a unique quality because of its necessity in the modern age. With a lot of tech provision, it’s all about the flavor you bring to the technology potluck. If you want your dish to be preferred, you can’t be some common casserole; you need to jazz it up with creative presentation and placement on the tech table. Following are several ways you can incorporate tech marketing and PR toward greatest positive benefit: 

 Work together to design a strategy

  • Design content around value
  • Relationship over transaction

(more…)

MSP Marketing Tactics to Optimize Content for Conversion Facilitation 

Wednesday, June 6th, 2018

Your MSP marketing strategy should be multifaceted and take into account all the details. Some which seem minuscule can be the driving engine of your marketing paradigm. This is especially true as concerns content writing— there are a lot of numbers available that can be explored for purposes of optimization. 

 The following are several tips to help you most effectively do this: 

 Examine Blog Stats to Help Manage Bounce Rate 

 MSP marketing should always monitor stats. Look at your blog. How many users stick around? Do they read what you’ve put together or quickly “bounce”? If seventy percent of those who reach your page through search engines or other means don’t stick around, you’ve got issues. Shortening your posts, adding images, back-links, videos, and keywords could help. You can refine the content you produce through following these numbers and discovering how you can influence them.   (more…)

How to Design the Best MSP Marketing Team for Your Company

Tuesday, June 5th, 2018

Your MSP marketing team is going to be integral in your MSP’s growth, and so requires careful consideration. 

The following are three tips to help you most effectively round out this part of your business: 

  1. Ask the Right Questions

When you’re hiring the first, most important manager of your marketing department, you want to ask the right questions— several of which include: 

  • What is your standard for success when new strategies are being developed?
  • What do you like about our current marketing practices, and what would you change?
  • Describe a successful new position you’ve held and made more successful.
  • In previous marketing jobs, what kind of ROI were you able to achieve?

(more…)


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