An MSP company should have the best possible personnel making up its operational team. Finding skilled tech, customer care, and salespeople is difficult today. It’s a competitive market and there are more positions than candidates in many regions. You’ve got to have a competitive edge to find the right people.
There are best practices to consider as you go about securing personnel. Certainly, basic employee acquisition practices like mass interviews and local listings can be worthwhile. Additionally, consider these tips:
Involve Existing Employees in The Social Media Hunt
An MSP company is going to have a few employees that have friends appropriate to vacant positions. When you’ve got to hire somebody, send out a memo, or have a meeting where you ask for some submission suggestions. You still have to screen the options brought to you, but this can have a collateral benefit in terms of team morale should you hire a friend of an employee.
On Social Media, Be as Responsive as Feasibly Possible
Whenever anyone interacts with your social media profiles or sends a message, it’s integral that you respond as fast as you can. You should have someone manage social media accounts who stays on top of them. Applicants who are qualified are going to reach out to multiple MSPs for employment simultaneously, and likely follow the path of least resistance. If you can get back to them quick, you make it easy for them.
Clearly Demonstrate What Sets Your MSP Apart from Others
Your MSP has features that are unique to it. In terms of service provision, company mission, and operational conduct throughout the day-to-day, there’s no MSP like you. Focus on your good qualities and make those visible to prospective personnel.
Getting the Right People
Your MSP company will likely have more success finding the right personnel if it clearly distinguishes itself from other MSPs, responds quickly on social media, and brings existing personnel into the employee hunt.