Leadership Development Strategies for Your MSP Company
Your MSP company should always have a leadership development strategy or your leaders will grow in diverse ways which may or may not serve your business. Think of it like a tree in a garden. If you prune it and shape it, it will grow as desired. If you don’t, the roots may tear up the sidewalk, structures may be compromised, and you might just have to cut it down. So, get your leadership tree properly shaped and rooted— several strategies to help do that include:
Recognize and Foster Potential
Your MSP company needs to find potential early in employees. It’s hard to tell who is and who isn’t leadership material, but generally, there are a few qualities you should watch out for. Punctuality is key, a man or woman who keeps their word are to be sought, reliability is key, and so is popularity— but popularity isn’t the only indicator. It’s basically frosting atop the main cake. Frosting won’t lead, but if it conjoins reliability, honesty, etc., it’s worth taking into account.
Give Leaders Opportunities to Develop
With existing and potential leaders, you need to provide opportunities for them to grow. Give them projects, give them individuals to direct in various activities, and let the leash out a bit. The tree of leadership can’t be entirely constrained, it just must be managed.
Keep an Eye on Them and Reward What’s Worth Rewarding
When a burgeoning or established leader does something noteworthy, then don’t gloss over it. Give them a raise, give them recognition as the employee of the month, let them have a schedule change at their behest— whatever works best. This is a natural opportunity to incentivize and maximize good behavior, so use it.
The right leadership strategy will facilitate future leaders. An MSP company that recognizes and fosters potential, gives leaders development opportunities, and rewards good actions, will likely establish such protocols continually.