How Should Your MSP Company Protect Your Client’s Data?
Even in the age of cybercrime, there are several ways your MSP Company can protect your client’s data from loss or damage. Companies that are still living in the last century carelessly allow for simple passwords that are easy to crack. Managers need to demand that their employees follow strict policies regarding authentication. Here are other ways your IT firm can make sure end user data is safe:
• Install a firewall
• Data encryption
• Backup data regularly
• Cloud solutions
• Update security software
• Raise awareness of cybercrime
By helping clients follow a Principle of Least Privilege (PoLP) model, you will help end users avoid logging into a computer for reasons other than certain predetermined tasks. Visiting an infected site can damage an end user’s computer and their network, but by setting strict policies on which sites they visit can prevent cyber-attacks from happening. Since software updates can be automated, there aren’t too many excuses anymore why data cannot be preserved in a disaster.
Establishing a Disaster Recovery Plan
One of the most important tasks that your MSP company can do for client’s is developing a disaster recovery plan. While it should be a given that your company backs up their data as much as possible, conducting regular drills is an extra step that helps prepare both your IT firm and end users for an emergency. Practicing your recovery plan will build confidence that you will be able to restore data and applications quickly in the event of a natural disaster or cyber breach.
The cloud can be used for storage and backup. Some MSP companies like to operate a multi-cloud solution in which they store data in various cloud accounts even using different providers. If one cloud has downtime or latency issues, you can switch to another cloud. In many ways, a private cloud can serve as a vault that stores your cleint’s digital assets.
Even public clouds are useful for storing items that are not confidential. One thing you must keep in mind is that no system is completely bulletproof against cybercriminals. Certain cloud environments, however, are safer than others. A public wi-fi, for example, is not as secure as a private cloud that requires multi-factor authentication such as a password and a PIN number. You customer’s employees should taught not to duplicate passwords, nor should they write them down or give them out to others.
Proactive Security Steps
The best way for your MSP Company to protect client businesses is to take proactive measures that ensure their digital assets are safe. In addition to backing up files on a continuous basis, your technicians should routinely test files and applications. By using modern network monitoring software, they will be able to identify suspicious activity and shut it out of your client’s system. Another helpful proactive step is to teach your customer’s staff tips on spotting potential cybercriminals who use email to pose as a known trusted entity.
Protecting client data should be a top priority for you and your MSP Company. Don’t wait for a disaster to implement basic data protection principles, get started Today!