Can Using a Company Device Versus Bringing Your Own Device (BYOD) Turn Your MSP Business into a Chaotic Mess?
Your MSP business is unique. Still, there are certain practices which have a history of greater success than others. To understand, let’s look at BYOB or Bring Your Own Beer. BYOB parties don’t always have the most welcoming feel, do they? Everybody guards their refreshments and you guard yours. Certainly, nobody’s discomfited by having to drink that which they don’t prefer, but at the same time, there isn’t an atmosphere that feels nearly as “free.” It’s kind of the same with BYOD, or Bring Your Own Device. When companies have employees who produce their own tech solutions— smartphones, tablets, laptops and the like— they come up against difficulties that company-provided resources don’t have. Several of these difficulties include:
- Broken Devices
- Privacy/Security Issues
- Compatibility Problems
- Support Concerns
Altogether, these things result in workflow inefficiencies that impact your MSP business. If half your employees have Apple devices and the other half use Windows, information sharing between them will be compromised, and so will privacy and security. Also, your on-site tech people will need to have greater qualifications to bridge the tech gap. Certainly, BYOD can work, and the savings involved in not purchasing tech solutions often recommend this approach from the front end. But from the back end, you’re likely to pay more.
About the Contributor
Robert Naragon is the Founder and President of ITQue, Inc. (pronounced “i-teek”), a Managed IT Services based in San Jose and Campbell that provides IT Support in San Jose. ITQue provides a wide range of IT services to San Jose-based companies. And ITQue provides managed services to help San Jose small and mid-sized businesses increase productivity and profitability with customized, flexible hybrid cloud and IT outsourcing solutions in San Jose. Prior to ITQue, he was the Founder and President of VistanetIT, Inc., also based in Campbell, an IT Outsourcing Provider to small and medium-sized businesses in San Jose.