An MSP business could be compared to a ship on the high seas. Sometimes, the wind is up, and the sales are full. Sometimes, the waters are calm and forward motion is slow. Sometimes, a storm kicks up and knocks the vessel off course. The leader of an MSP has many qualities that are like a captain. He’s looked up to by everyone on the team, and the way this individual’s personal conduct is communicated will impact the entire operation.
A good and fun way to understand this might be through a brief review of Disney’s The Emperor’s New Groove. In this film, David Spade plays an emperor who is turned into a llama. Where once the king was proud and arrogant, as a llama, such arrogance cannot be tolerated. This character’s name is Kuzco, and through an adventure across South American jungles with a man named Pacha, Kuzco comes to understand the plight of his people. His perspective changes accordingly. At the end of the film, he has been humbled. (more…)