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MSP Business | May 30, 2018

4 Ways MSP Businesses in San Francisco Can Help Clients Avert Cyber Attacks

MSP BusinessA reliable MSP business can help customers in creating customized cyber security plans to protect the digital information of their business. Apart from streamlining operations, optimizing client relationships, acquiring and installing the latest technology, boosting the security of your customers data should also be on top of your list. Having a robust cyber security plan in place helps your customers keep their business operational even when a disaster strikes. Below are actionable tactics for helping your customers protect their data and keeping their business protected from cyber attacks:

1. Back up your data regularly

Ensure all their computers are set up for automatic backups. That way, they can quickly recover their documents in case they delete them or they become corrupted. Data backup through your company safeguards their business against a common malware called ransomware. A ransomware-based attack entails a hacker encrypting all their personal and business data and demanding compensation from them before he or she can decrypt the data. Having your clients adopt a habit of backing up their confidential information means they will never be held hostage by ransomware.

2. Install state-of-the-art antivirus software

A firewall should serve well as a clients basic line of defense. A good firewall can avert hacking attempts and most of the malicious software from infiltrating their network. However, your clients need to have antivirus software installed, which will serve as an extra level of protection. This software will detect any unwanted or harmful malware that has gotten through the firewall and isolate it for easy removal. An experienced MSP business such as your self can help your clients choose the best antivirus software for their computers and set scans and updates to run automatically to eliminate human error.

Passwords are valuable when it comes to improving cyber security, and you must ensure your clients are aware of the benefits of choosing their passwords carefully. A good password should be lengthy, consisting of a mix of letters, figures, and special characters. Phishing is a tactic used by most hackers to steal confidential information from businesses. Thus, you should advise their workers to avoid clicking on strange links or downloading attachments from unknown emails.

3. Keep their communication systems protected

The launch of VoIP and widespread adoption has availed numerous ways for communicating, ranging from instant messaging, video and voice calls, screen share, and online share. Hackers and people with malicious intent can listen in on calls and as such it is important to utilize encryption. Encrypting their data not only gives them an extra level of protection but also gives them peace of mind.

4. Set up user accounts for each worker

A MSP business can prevent physical access to business computers by unapproved persons. Due to their portable nature, laptops are a huge potential target for theft and, thus, businesses should ensure they are locked up when not in use. You should ensure a distinct user account is set up for every employee and necessitate strong passwords. Only key personnel and IT experts employed by your company should enjoy administrative privileges.


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